PROJECT: ECMS & PORTAL STRATEGY & IMPLEMENTATION

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ECMS WITHIN THE DIGITAL ECOSYSTEM

A global financial leader providing asset management, fiduciary, banking, asset servicing and fund administration solutions.

A Financial Holding Company headquartered in North America and serving clients in more than 40 countries with nearly two dozen international locations from Europe to the Asia-Pacific region.

With $5.6 trillion in assets under custody, the company has significant challenges distributing content to employees and customers. With a strong focus on digital solutions, the organization established a charter to improve the creation, management and distribution of content within application-based offerings and marketing-focused properties.

Project: ECMS & PORTAL STRATEGY & IMPLEMENTATION

Client: NORTHERN TRUST

Challenge

Fragmented data and content silos

Inconsistent content creation, publishing and management

Static content delivery and IT involvement

01. RECOMMENDATION


1. Implement an Enterprise CMS to support the five facets of content management

2. Create a meta data strategy to enable dynamic and easily accessible content

3. Design dynamic content aggregation to enable separation of content and presentation layers

4. Establish a user-based personalization model to support relevant content delivery

02. Results


1. Delivery of a personalized solution leveraging portal and content management capabilities

2. Improved user-focused content and data across applications and web properties

3. Enhanced publishing model for create once, publish anywhere methodology